Care & Repair Portal
Keep your gear in the wild for generations. Submit a repair request or claim warranty in 4 easy steps.
1. Select Your Gear
Find your product by order number or serial code, then select the item you need to repair.
Search by order number or product serial code above to find your gear.
2. Inspect Your Damage
Tell us what's wrong. Click on the image to mark the damage and add details.
Damage Details
Severity
Upload Photos
3. Estimated Repair Cost & Warranty Calculator
We'll review your claim and confirm coverage, cost and timeline.
Coverage
Select your gear and damage type above
Estimated Workshop Time
—
Return Shipping
—
Repair Cost Estimate
Parts & Labor
$0.00
Shipping
$0.00
Total
$0.00
4. Confirm Address & Submit
We'll send you a pre-paid shipping label once you submit your claim.
Pre-paid FedEx Return Label
Your pre-paid return label and QR code will appear here once you submit your claim.
- Free pre-paid shipping both ways
- Label valid for 14 days
- Track your repair status online
- Fast, reliable, eco-conscious
Live Status
Track Your Repair Status
You can check the latest updates on your claim at any time.
Submit a claim above, or look up an existing one below.